Opening a trading account with FxPro is an easy process, but verification is a necessary step before you can deposit, trade, or withdraw funds. Many traders, especially beginners, wonder how long the verification process takes and what could cause delays.

By the end, you’ll understand how to get your account verified quickly and avoid common mistakes that could slow things down.

How Long Does FxPro Account Verification Normally Take?

Under normal conditions, FxPro account verification typically takes a few hours to 1 business day – If all documents are correct and clear, and up to 48 hours – If additional compliance checks are required.

Most users receive verification approval within the same day if they submit high-quality, valid documents. However, some traders may experience delays due to verification issues or high application volumes.

A trader who submits a clear passport scan and a recent bank statement is likely to be verified within a few hours, while a trader who submits a blurry ID or an outdated document may face delays.

What Can Cause FxPro Verification Delays? (Expanded Section)

Sometimes, verification takes longer than expected. Here are the most common reasons and how to fix them quickly.

1. Poor-Quality or Incorrect Documents

If your ID or proof of address is blurry, cropped, or missing key details, FxPro’s compliance team may reject it, causing delays.

How to Fix:

• Upload a high-resolution image or scan of your document.
• Ensure all four corners are visible (do not crop the document).
• Use a well-lit environment when taking photos with your phone.

2. Expired or Unacceptable Documents

FxPro requires valid, government-issued proof of identity and a recent proof of address (issued in the last 3-6 months). Many traders get rejected because:

• Their ID is expired.
• Their proof of address is too old.
• They submitted a mobile phone bill, which is not accepted.

How to Fix

• Check that your passport, driver’s license, or ID card is still valid.
• Use a recent utility bill, bank statement, or tax document as proof of address.

3. Mismatched Information Between Documents and Account

If your name, address, or date of birth doesn’t match across documents, FxPro will flag the inconsistency and request additional verification.

How to Fix

• Make sure the name on your ID and proof of address matches the name used during account registration.
• If your name has changed (e.g., due to marriage), contact FxPro support with legal proof.

4. Additional Compliance or Security Checks

FxPro may perform extra checks on some traders, especially those from regions with strict financial regulations. These checks are standard and help prevent fraud and money laundering.

How to Fix

• Be patient—if your case requires extra review, the compliance team will notify you.
• Check your email regularly for requests for additional documents.
• Contact FxPro customer support if verification takes longer than 48 hours.

5. High Volume of Applications

During high-demand periods, such as promotional offers or market surges, FxPro’s verification team may take longer to process applications.

How to Fix

• Try to submit documents outside peak hours (e.g., early mornings or mid-week instead of weekends).
• Ensure your documents are perfectly clear to avoid rejections and re-submissions.

Tips to Speed Up Your FxPro Verification (Expanded Section)

To avoid unnecessary delays and get verified as quickly as possible, follow these steps carefully.

1. Use a Passport Instead of a Driver’s License or National ID

Why? Passports are internationally recognized and processed faster by FxPro’s verification team. National ID cards and driver’s licenses often require extra checks because their formatting varies by country

How to do it right?

• Ensure the photo, name, and passport number are fully visible.
• Avoid taking photos in dim lighting or at an angle that crops details.
• If your passport has a signature page, ensure it is included if required.

Tip: Many traders submit a national ID or driver’s license, only to be asked later for a passport, adding extra waiting time.

2. Submit a Recent Bank Statement Instead of a Utility Bill

Bank statements are preferred over utility bills because they are more standardized and easier to verify. Some utility providers don’t include full names or addresses clearly, leading to rejections.

How to do it right?

• Use a PDF version of an online bank statement instead of a printed scan.
• Ensure the document is issued within the last 3 months.
• Double-check that the name and address match what you used to register your FxPro account.

3. Scan Documents Instead of Taking Photos

Scanned documents have higher clarity than phone pictures, which may be blurry or contain shadows. Compliance teams can approve clear scans much faster.

How to do it right?

• Use a flatbed scanner or a mobile scanning app like Adobe Scan or CamScanner.
• Save the file as a PDF or high-quality JPG/PNG (avoid compressed images).
• Ensure all four edges of the document are visible.

Tip: Many traders take poor-quality mobile photos with glare or cropped edges, which require resubmission. Using a scanner ensures first-time approval.

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4. Check Your Email Regularly for Requests from FxPro

If FxPro needs additional documents, they will email you directly. Many traders miss these emails and delay their verification without realizing it.

How to do it right?

• Check your inbox, spam, and junk folders for emails from FxPro Compliance Team.
• If FxPro requests a document re-upload, submit it as soon as possible to avoid being pushed to the back of the queue.
• If you haven’t received any updates within 48 hours, contact FxPro customer support.

5. Avoid Signing Up During Peak Hours or Holidays

High verification volumes during market surges, promotions, or holidays can slow down processing times.

How to do it right?

• Try registering early in the morning (business hours) instead of late at night.
• Avoid signing up during market booms or high-profile financial events, as verification teams receive more applications.
• If possible, register during a weekday instead of weekends when support teams may have reduced staff.

Real-World Insight: A trader who registered on a Monday morning got verified within 4 hours, while another who registered on Friday evening had to wait until Monday afternoon.

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6. Double-Check That Your Details Match Across Documents

If your name, date of birth, or address doesn’t match between your ID and proof of address, FxPro will ask for clarification or reject the application.

How to do it right?

• Ensure your full legal name is the same across all documents.
• If your ID uses “John Smith” but your bank statement shows “J. Smith”, request a new statement with the full name visible.
• If you’ve recently changed your address, use a new document that reflects your current residence.

7. If Verification Takes Longer Than 48 Hours, Contact FxPro Support

If everything is correct but verification is still pending, contacting FxPro customer support can sometimes speed up processing. Some traders wait for a week without realizing a simple email to support could have resolved their issue in hours.

How to do it right?

• Use the live chat feature for faster responses.
• When contacting support, provide your FxPro account number, a screenshot of your uploaded documents (if requested) and any email reference numbers from previous correspondence.

Final Thoughts

The FxPro account verification process is quick and straightforward, usually taking a few hours to 1 business day if all documents are correct. However, mistakes or additional security checks can cause delays.

To avoid delays:

• Use clear, valid, and high-quality documents.
• Ensure your details match across all forms.
• Check your email for updates and requests for additional documents.

By following these steps, you can get verified faster and start trading without unnecessary waiting times.

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FAQs

1. How long does FxPro account verification take on average?
It typically takes a few hours to 1 business day if all documents are correct. In some cases, it may take up to 48 hours due to compliance checks or high application volumes.

2. What is the fastest way to get verified? Use a passport instead of a driver’s license. Submit a recent bank statement as proof of address. Ensure documents are clear, not cropped, and in high resolution.

3. Why is my verification taking longer than 48 hours? Possible reasons include – additional security or compliance checks, submitted documents were unclear or incorrect and high volume of verification requests. If your verification is delayed, check your email for updates or contact FxPro support.

4. Can I start trading before verification is completed? No, you must complete verification first before making deposits, trades, or withdrawals.

5. What if I made a mistake on my documents? If you uploaded the wrong file or incorrect details, you’ll receive an email asking for corrections. Simply resubmit the correct document through your FxPro account portal.

6. Does FxPro accept digital copies of documents? Yes, but they must be high-quality scans or photos with clear text and edges visible.