FxPro account verification process explained

Opening a trading account with FxPro is a straightforward process, but before you can start trading, you must verify your identity and address. Account verification is a necessary step to ensure regulatory compliance, security, and fraud prevention.

For beginners, the process can seem overwhelming, but in reality, it’s quite simple—if you provide the right documents and follow the guidelines.

By the end of this guide, you’ll know exactly how to get verified quickly and avoid common mistakes that could delay approval.

Why Is FxPro Account Verification Required?

FxPro is a regulated broker, meaning it must follow strict anti-money laundering (AML) and Know Your Customer (KYC) regulations. These laws are in place to:

• Prevent fraud and identity theft
• Ensure secure financial transactions
• Comply with financial regulations in different countries
• Protect traders by ensuring only verified users can deposit and withdraw funds

Without verification, you cannot deposit, trade, or withdraw funds. That’s why completing this process as soon as possible is crucial.

Step-by-Step Guide: How to Verify Your FxPro Account

Step 1: Register Your Account

Before verification, you must first create an account on the FxPro website or mobile app:

1. Go to FxPro.com and click Sign Up.
2. Enter your email address and password.
3. Fill in your personal details, including name, date of birth, country of residence, and contact information.
4. Choose your trading account type (MT4, MT5, cTrader, or FxPro Edge).

Tip. Many traders mistakenly enter incorrect personal details (such as nicknames or incomplete addresses). Ensure all details match exactly with your official ID.

Step 2: Provide Proof of Identity (POI)

FxPro requires a government-issued ID to verify your identity. The document you submit must be valid, clear, and match the information you entered during registration.

Accepted Proof of Identity Documents

• Passport. This is the best and fastest option for verification. Passports are universally accepted, making the verification process smoother. Ensure you submit a clear photo of the passport’s information page (with your photo, name, and passport number).
• National ID Card. If you don’t have a passport, your government-issued national ID card is an alternative. Both the front and back sides must be uploaded. The ID must include your photo, full name, date of birth, and ID number.
• Driver’s License. A valid driver’s license can also be used as a POI. Both sides of the card must be uploaded, ensuring all details are readable. Some countries do not accept driver’s licenses as POI, so check FxPro’s verification requirements in your region.

Important Rules

• The document must not be expired.
• The photo, name, and details must be clearly visible (avoid blurry or cropped images).
• The document must match the information you entered during registration.

Tip. If the ID is damaged, cropped, or unclear, it will be rejected. Ensure your scanned copy or photo is high-resolution and well-lit.

Step 3: Provide Proof of Address (POA)

Verifying your residential address is a crucial step in the FxPro account verification process. The broker requires this step to comply with financial regulations and to ensure that traders are using legitimate accounts.

FxPro must follow anti-money laundering (AML) and Know Your Customer (KYC) laws, which require brokers to verify the physical location of their clients.

This helps:

• Prevent fraud and identity theft
• Ensure secure financial transactions
• Comply with international financial regulations

Without verified proof of address, FxPro cannot allow deposits, trading, or withdrawals, so this step is mandatory.

Accepted Proof of Address Documents

• Utility bill (electricity, gas, water, internet, or landline). Utility bills prove residency because they are issued by government-regulated service providers and are linked to your home address.
• Bank statement. A bank statement is a trusted financial document that provides both proof of identity and residency. Ensure the statement includes a transaction history or account details—FxPro may reject documents that only show an account summary without personal details.
• Tax bill or official government letter. Tax bills and government letters prove your registered address with official authorities, making them highly reliable for verification purposes. Do not submit payment receipts for tax bills—FxPro requires the full official document that contains your registered address.

Important Rules

• The document must be recent (issued within the last 3-6 months).
• The name and address must match your FxPro account.
• Must be a full-page document, not a cropped or edited version.

Tip. Many traders get rejected because they submit mobile phone bills, insurance papers, or screenshots, which FxPro does not accept. Always use a proper bank statement or utility bill.

Step 4: Complete the Appropriateness Test

To ensure that traders understand the risks involved in trading, FxPro requires an Appropriateness Test.

What to Expect

• Basic questions about trading experience, financial status, and knowledge of leverage and CFDs.
• It’s not a pass-or-fail test—it simply helps FxPro assess if trading is suitable for you.

Tip. If you lack trading experience, you may still pass verification, but FxPro may limit your account leverage to protect you from excessive risk.

How to Verify Your FxPro Account Using Mobile Phone

A quicker way to complete the verification process is by using your mobile phone. This method enables you to capture an image of your identification document and authenticate your identity through facial recognition technology.

1. Download the FxPro App from the App Store (iOS) or Google Play Store (Android).
2. Log into your FxPro account.
3. Go to Account Settings → Verification.
4. Upload your ID and proof of address using your mobile camera.
5. Submit the Appropriateness Test.
6. Wait for verification approval.

Tip: Ensure your documents are well-lit and clear before uploading. Mobile verification is faster if all images are sharp and readable.

How to Verify Your FxPro Account via Desktop

1. Visit FxPro.com and log in.
2. Navigate to Account Verification.
3. Upload your proof of identity and address.
4. Complete the Appropriateness Test.
5. Wait for a confirmation email.

Tip. Desktop verification is better for high-quality document uploads since you can scan and upload clear files.

Final Thoughts

Verifying your FxPro account is a simple but important process that ensures security and compliance with financial regulations. If you follow the step-by-step guide, submit clear documents, and avoid common mistakes, your verification should be fast and hassle-free.

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FAQs

1. How long does FxPro verification take?
It usually takes a few hours to 1 business day, but in some cases, it may take up to 48 hours if additional checks are needed.

2. Can I trade before verification is completed? 
No, you cannot deposit, trade, or withdraw funds until your account is fully verified.

3. Can I use a mobile phone bill as proof of address? 
No, FxPro does not accept mobile phone bills. Use a utility bill, bank statement, or government-issued document instead.

4. Why was my ID document rejected?
Possible reasons – it was expired, the photo was blurry/unclear, or you submitted only one side of an ID card or driver’s license.

5. What should I do if I move to a new address after verification? 
You will need to update your proof of address by submitting a new bank statement or utility bill reflecting the change.