How to upload documents for Trading212 verification?

Before you can start trading real money on Trading212, you need to verify your identity. This process is required by law to help protect against fraud and ensure the platform complies with global financial regulations. If you’re new to the process, don’t worry—this guide will walk you through how to upload your verification documents quickly and correctly.

Whether you’re a beginner opening your first account or someone switching brokers, this step-by-step explanation will help you avoid common mistakes and get verified faster.

Why You Need to Upload Documents

Trading212, like most regulated brokers, must comply with “Know Your Customer” (KYC) and anti-money laundering (AML) regulations. That means verifying your:

• Identity (to confirm who you are)
• Address (to confirm where you live)

This not only keeps your account secure, but it’s also required by regulators like the FCA (UK) and FSC (Bulgaria).

Step-by-Step: How to Upload Verification Documents

Step 1: Create an account

• Visit trading212.com or download the mobile app.
• Sign up using your email, name, and password.
• Confirm your email address to proceed.

Step 2: Begin the verification process

• After signing in, Trading212 will prompt you to verify your identity.
• You’ll be asked to answer a few basic questions about your trading experience and financial background.

Step 3: Upload your Proof of Identity (POI)

Accepted documents include:

• Passport (recommended)
• National ID card (both front and back)
• Driver’s license (some regions may accept it)

Requirements:

• Must be a clear, color image (no black and white scans).
• All edges must be visible—no cropping.
• Must not be expired.
• The name must match your Trading212 registration details exactly.

Step 4: Upload your Proof of Address (POA)

Accepted documents include:

• Bank statement
• Utility bill (electricity, gas, water)
• Government-issued letter (e.g., tax notice)
• Internet or phone bill

Requirements:

• Issued within the last 3 months.
• Must show your full name and current residential address.
• Name and address must match your Trading212 profile.
• Must be a full page in PDF or photo format, with nothing hidden or cut off.

Step 5: Submit and wait

• Once both documents are uploaded, Trading212 will review them.
• Most verifications are completed within a few hours, but it can take up to 1 business day.
• You’ll get an email once your account is fully verified.

Common Mistakes to Avoid

Here are some real-world mistakes that cause delays or rejections:

• Uploading blurry or cropped photos
• Submitting black and white scans instead of color images
• Mismatch between name on ID and registered name
• Submitting proof of address that’s too old
• Using a work or temporary address

Always double-check the image before submitting to ensure it’s clear and complete.

Real-World Tips from Other Traders

• “Using my passport got me verified in under 10 minutes.”
• “My first utility bill got rejected because it didn’t show my full name—make sure yours does!”
• “I uploaded via the app and it worked great—just be sure your phone camera is focused.”
• “Customer support helped me fix an address mismatch quickly via chat.”

Most users agree: if you follow the guidelines, verification is smooth. Problems usually happen due to rushed or unclear uploads.

Final Thoughts

Uploading your documents for Trading212 verification may feel like a hurdle, but it’s an important security step—and once it’s done, you’re free to fund your account and start trading.

Take your time, follow the steps, and use high-quality images. Doing it right the first time will save you time and avoid frustration.

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FAQ

1. Can I use a mobile phone to upload documents? Yes. The Trading212 mobile app allows you to take photos directly and upload them. Just make sure the image is clear and meets all document requirements.

2. What file formats are accepted? You can upload JPEG, PNG, or PDF files. Avoid using screenshots or low-resolution images.

3. How long does verification take? It usually takes just a few hours. In some cases, it may take up to 24 business hours.

4. What if my address is different from what’s on my ID? That’s okay. Your proof of address document (like a bill or bank statement) should match your current residence—even if your ID still shows your old address.

5. Can I use an online bank statement? Yes, as long as it clearly shows your full name, address, and is dated within the last 3 months.

6. What happens if my documents are rejected? You’ll receive an email with instructions on what to fix. You can resubmit the corrected documents through your account portal.

7. Do I need to verify again in the future? Trading212 may occasionally request re-verification, especially if your documents expire or you change your personal information.