XTB review

1. Introduction to XTB

XTB, founded in 2002 as X-Trade in Poland, has evolved into a leading global brokerage, rebranding to XTB in 2009. Headquartered in Warsaw and London, it’s publicly listed on the Warsaw Stock Exchange (WSE: XTB), a testament to its transparency and financial stability. With over two decades of operation, XTB serves more than 1 million clients across 13+ countries, including the UK, Germany, and the UAE, cementing its position as a major player in forex and CFD trading. Its growth reflects a focus on technology and client-centric services, earning accolades like “Best Broker in Europe” from Global Banking & Finance Review.

XTB is regulated by top-tier authorities: the UK’s Financial Conduct Authority (FCA, license 522157), Poland’s Financial Supervision Authority (KNF), Cyprus Securities and Exchange Commission (CySEC, 169/12), and Belize’s International Financial Services Commission (IFSC, 000302/438). Recent expansions include licenses from Indonesia’s Bappebti and UAE’s SCA in 2024, enhancing its global credibility. XTB’s reputation is strong, bolstered by its regulatory oversight, competitive pricing, and innovative platforms like xStation 5. It ranks among the largest stock exchange-listed CFD brokers worldwide, appealing to both retail and professional traders seeking reliability and variety.

2. How to Register on XTB

Registering with XTB is a streamlined process accessible via xtb.com. Start by clicking “Open an Account,” selecting your region, and choosing between a demo or live account. Provide basic details—full name, email, phone number, and country of residence—then set a password. Next, specify your account type (e.g., Standard) and base currency (USD, EUR, GBP, HUF, or PLN). You’ll answer a brief questionnaire about your trading experience and financial status to ensure suitability, a regulatory requirement.

For identity verification (KYC), XTB mandates two documents: a government-issued ID (passport, driver’s license, or national ID) and proof of address (utility bill, bank statement, or tax document, dated within six months). Upload these via the secure client portal after initial registration. Verification typically completes within 24 hours, though delays may occur if documents are unclear or incomplete. Once approved, you receive login credentials via email. The process is user-friendly, designed for beginners, but requires accurate submissions to avoid setbacks, aligning with global anti-money laundering standards.

3. XTB Login Process

Logging into XTB post-registration is straightforward. Visit xtb.com or launch the xStation 5 desktop/mobile app, then enter your registered email (or account number) and password. For added security, XTB employs two-factor authentication (2FA), sending a code to your phone or email, which you input to proceed. First-time users may need to reset their initial password via an emailed link.

Common login issues include forgotten passwords—use the “Forgot Password” option to reset via email. Incorrect credentials or platform mismatches (e.g., using MT4 details on xStation) can block access; verify your account details and platform. Slow internet may delay 2FA code delivery—ensure a stable connection. Account lockouts after multiple failed attempts require waiting 15 minutes or contacting support. XTB’s login process is secure and efficient, though 2FA reliance means keeping your registered device handy.

4. Available Account Types

XTB offers three main account types tailored to diverse trader needs. The Standard Account, ideal for retail traders, features no commissions on forex and CFDs, spreads from 0.5 pips, and leverage up to 1:30 (EU/UK) or 1:500 (non-EU). No minimum deposit is required, making it beginner-friendly. The Professional Account, for experienced traders, offers tighter spreads (from 0.1 pips) and higher leverage (up to 1:500), but requires eligibility (e.g., $500,000 portfolio, significant trading history) and charges a $3.5/lot commission. The Islamic Account, swap-free for Sharia compliance, mirrors the Standard Account’s features, with no overnight fees, catering to Muslim traders.

Differences lie in pricing and leverage: Standard suits cost-conscious novices, Professional targets high-volume traders, and Islamic addresses ethical needs. All accounts include negative balance protection and access to 5,800+ instruments. Corporate accounts aren’t explicitly offered, but institutional solutions can be negotiated. XTB’s flexibility ensures options for all, though beginners may prefer Standard’s simplicity.

5. Demo Account Availability

XTB provides a robust demo account, a boon for risk-free practice. Accessible to all, it offers $100,000 in virtual funds, replicating live market conditions across forex, CFDs, and stocks. To open one, visit xtb.com, click “Demo Account,” and submit your name, email, and phone number. Choose your platform (xStation 5 or MT4) and currency—no full registration is needed initially. Post-signup, it’s unlimited with a live account, though standalone demos last 30 days.

Features include real-time quotes, full tool access (e.g., charting, indicators), and customizable leverage, mirroring the live environment. It’s perfect for beginners learning platform navigation or pros testing strategies like scalping. Unlike some brokers capping demo features, XTB’s offering is comprehensive, enhancing its appeal for skill development without financial exposure.

6. Trading Platform Overview

XTB’s trading platforms cater to varied preferences. The proprietary xStation 5, available as a web platform, offers a sleek, intuitive interface with TradingView-powered charts, 50+ indicators, and one-click trading. The desktop version (Windows/Mac) adds advanced features like algorithmic trading and deeper customization, though it demands more system resources. The xStation mobile app (iOS/Android) mirrors desktop functionality with real-time quotes, charting, and push notifications, though smaller screens limit multitasking.

MetaTrader 4 (MT4) is also available, a favorite for its Expert Advisors (EAs) and 30+ indicators, though its interface feels dated. Both platforms support extensive tools—heatmaps, sentiment indicators, and economic calendars—plus customization like watchlists and layouts. xStation 5 shines for beginners with its simplicity, while MT4 suits automation enthusiasts. Overall, XTB’s platforms are robust, though xStation’s mobile version excels in portability over rivals like MT5-heavy brokers.

7. Markets and Assets Available

XTB specializes in CFDs and real assets across multiple markets. Forex offers 57+ pairs (e.g., EUR/USD, USD/JPY), while stocks include 2,022 CFDs (Apple, Tesla) and 3,400+ real shares (UK/EU regions). Cryptocurrencies feature 40 CFDs (Bitcoin, Ethereum), unavailable in the UK due to FCA rules. Commodities cover 27 assets (gold, oil), and indices include 33 globals (S&P 500, DAX). ETFs offer 167 CFDs and 1,350+ real options (e.g., SPY), but bonds and options are absent. Fractional shares are supported for real stocks, enhancing accessibility.

Popular assets like EUR/USD, Bitcoin CFDs, and gold attract high volume, backed by tight spreads and fast execution. XTB’s CFD focus suits short-term traders, though its real stock/ETF expansion appeals to investors. Compared to multi-asset giants like Interactive Brokers, its range is narrower but robust for CFD enthusiasts.

8. Fees and Commissions

XTB’s fees are competitive, with trading costs centered on spreads. Standard Accounts feature no commissions, with forex spreads from 0.5 pips (EUR/USD averages 0.9 pips), below the industry’s 1.0-1.2 pips. Professional Accounts charge $3.5/lot per side ($7 round-turn) but offer tighter spreads (0.1 pips). Overnight swap fees apply to positions held past 5 PM EST, varying by asset (e.g., negative for long forex positions). Stock CFDs are commission-free up to €100,000 monthly turnover, then 0.2% (min. €10).

Non-trading fees include a €10 monthly inactivity charge after 12 months, standard in the industry. Withdrawals are free above €100; below that, fees apply (e.g., €20 for bank transfers). Currency conversion costs 0.5%, typical for multi-currency accounts. Compared to eToro or FxPro, XTB’s spreads and no-commission structure favor cost-conscious traders, though inactivity fees may irk infrequent users.

9. Deposit and Withdrawal Methods

XTB supports deposits via bank transfers, credit/debit cards (Visa, Mastercard), and e-wallets (PayPal, Skrill, Neteller, region-dependent). No minimum deposit applies, except in specific jurisdictions. Deposits are instant for cards/e-wallets, while bank transfers take 1-3 days, all fee-free from XTB’s side (bank charges may apply).

Withdrawals, requested via the client portal, process same-day if submitted before 1 PM GMT, otherwise next day. Bank transfers take 1-3 days, e-wallets/cards are faster (hours). No fees apply above €100; below, charges vary (e.g., €20 for wires). No strict limits exist, though large sums may trigger verification. XTB’s process is efficient, but lacks crypto payment options, unlike some rivals, balancing speed and cost well.

10. Bonuses and Promotions

In 2025, XTB’s bonuses are limited by FCA/ESMA regulations banning retail incentives. Non-EU entities (e.g., Belize) may offer promotions like a 10% deposit bonus (up to $500) for $100+ deposits, tied to trading volume (e.g., 10 lots in 90 days). Bonuses are non-withdrawable, and unmet conditions void them—check xtb.com for updates.

The referral program rewards clients up to $500 per friend who deposits and trades, with no cap, subject to regional terms. Loyalty schemes are absent, though high-volume traders can negotiate discounts. Compared to offshore brokers, XTB’s offerings are modest, prioritizing compliance over flashy perks, appealing to regulated-market traders.

11. Trading Tools and Features

XTB’s tools enhance trading precision. xStation 5 offers 50+ indicators (RSI, Bollinger Bands), advanced charting, and an economic calendar. The Stocks Scanner filters assets by metrics like P/E ratio, while Market Sentiment shows client positions. MT4 adds EAs for automation. Order types include market, limit, stop-loss, trailing stop, and take-profit, with xStation’s heatmap and calculator aiding risk management.

These tools suit beginners (intuitive design) and pros (algorithmic options), though historical data is limited versus platforms like TradingView. XTB’s proprietary features, like real-time statistics, give it an edge for active traders seeking actionable insights.

12. Leverage and Margin Requirements

XTB offers leverage up to 1:30 for retail clients (EU/UK, e.g., 3.33% margin on forex majors) and 1:500 for professionals (0.2% margin), varying by asset (e.g., 1:10 for stocks). Margin calls trigger at 100% usage, with stop-out at 50%, closing positions to limit losses. Negative balance protection ensures no debt.

High leverage boosts potential returns—a $1,000 position at 1:500 controls $500,000—but a 0.2% move wipes it out. Beginners should start low, as volatility amplifies risk. XTB’s caps align with regulatory norms, offering flexibility with safeguards, though less aggressive than offshore brokers.

13. Educational Resources

XTB’s Trading Academy delivers 200+ lessons, from forex basics to advanced strategies, via videos, articles, and quizzes. Weekly webinars cover live analysis, while tutorials explain platform tools. Quality is high—clear, practical, and multilingual—ideal for beginners and intermediates. Daily market updates and technical reports provide actionable insights, though depth lags behind IG’s offerings.

The content is well-structured, with real-world examples, but lacks formal courses or certifications. For novices building skills or traders seeking market context, XTB’s resources are robust and accessible, enhancing its educational appeal.

14. Social and Copy Trading

XTB does not offer social or copy trading in 2025, focusing on self-directed trading via xStation 5 and MT4. Unlike eToro or ZuluTrade, it lacks platforms to mimic expert trades or share strategies, reflecting its regulatory stance and active-trader focus. MT4’s MQL5 signals are available third-party, but not broker-integrated. This gap may disappoint passive investors, though XTB’s toolset compensates for hands-on traders prioritizing control.

15. Customer Support

XTB provides 24/5 support via live chat, email ([email protected]), and phone (+44 203 936 3888), matching forex market hours. Multilingual assistance spans English, Spanish, Arabic, and more. Live chat responds within minutes, email within 24 hours, and phone offers instant help, with agents praised for expertise. Weekend support is unavailable, a norm among peers like FxPro.

Testing shows reliable, polite service, though complex issues may require escalation. For most traders, XTB’s support is responsive and effective, especially during active hours.

16. Safety, Security, and Regulation

XTB is overseen by FCA (522157), KNF, CySEC (169/12), IFSC (000302/438), plus Bappebti and SCA (2024 additions). Client funds are segregated at Tier-1 banks, protected by FSCS (£85,000 in the UK) and ICF (€20,000 in the EU). Security includes 2FA, SSL encryption, and regular audits. Negative balance protection caps losses at deposits.

This multi-layered oversight and insurance outshine many competitors, ensuring high safety for funds and data, appealing to risk-averse traders globally.

17. Pros and Cons of XTB

Pros: Competitive spreads (0.5 pips), no deposit fees, and 5,800+ instruments. Top-tier regulation (FCA, CySEC), $85,000 fund protection, and xStation 5’s usability shine. Robust education and demo accounts aid beginners.

Cons: CFD-heavy focus excludes bonds/options. No social trading, weekend support, or ISA/SIPP (UK). Inactivity fees (€10/month) and limited base currencies (5) may deter some.

18. Comparison with Other Brokers

Versus eToro, XTB offers lower spreads (0.9 vs. 1.0 pips) but lacks social trading; eToro’s asset range includes real crypto. IG provides broader markets (bonds, options) and 24/7 support, though fees are higher (1.2 pips). FxPro matches XTB’s platforms (MT4/5) but charges wider spreads (1.4 pips). XTB excels in cost and regulation, ideal for CFD traders, while rivals suit diverse or passive needs.

19. User Reviews and Ratings

Trustpilot (4.0/5, 865 reviews) lauds XTB’s low fees, platform ease, and support, though withdrawal delays (1-3 days) draw ire. Google Reviews (4.1/5) echo pricing praise but note limited assets. Forums like Forex Peace Army (3.7/5) highlight reliability, with gripes on inactivity fees. Users value cost-efficiency and safety, but expect faster payouts.

20. Platform Availability by Country

XTB operates in 140+ countries, including the UK, EU, UAE, and Indonesia (2025 launch). It’s unavailable in the US, Canada, Japan, and sanctioned nations (e.g., Iran, North Korea) due to regulatory barriers. EU/UK clients face stricter leverage (1:30), while non-EU enjoy 1:500. Verify eligibility on xtb.com.

21. Taxation and Declaring Profits

Taxation varies by jurisdiction—UK traders report CFD gains as capital gains (10-20%), while others treat it as income (e.g., 37% max in some regions). XTB doesn’t withhold taxes or provide tax statements, but offers downloadable transaction reports for filing. Consult a tax expert, as CFD complexity affects declarations. XTB’s tools aid record-keeping, not tax prep.

22. Common Issues and How to Solve Them

Login Problems: Reset forgotten passwords via email; ensure correct platform/credentials. Withdrawal Delays: Submit before 1 PM GMT for same-day processing; verify bank details. Verification Issues: Resubmit clear ID/address proof if rejected. Platform Bugs: Update software, clear cache, or contact support. Proactive steps and support resolve most efficiently.

23. Final Verdict

XTB blends low costs, strong regulation, and versatile platforms, excelling for forex and CFD traders. Strengths—tight spreads, robust tools, and safety—outweigh cons like limited assets and no social trading. It suits beginners (education, demo) and active traders (pricing, leverage), less so for long-term investors needing ISAs or bonds. A top pick for cost-conscious, self-directed traders.

24. FAQs

1. What is the minimum deposit? $0 globally, region-dependent exceptions apply.
2. How long do withdrawals take? Same-day if before 1 PM GMT, 1-3 days otherwise.
3. Is XTB safe? Yes, regulated by FCA, CySEC, with segregated funds and protection.
4. What are the available trading platforms? xStation 5 and MT4.
5. Is XTB regulated? Yes, by FCA (522157), KNF, CySEC (169/12), and more.
6. Are there any inactivity fees? €10/month after 12 months.
7. Does XTB support cryptocurrency trading? Yes, CFDs (e.g., Bitcoin), not in UK.
8. What are the available contact methods for customer support? Live chat, email ([email protected]), phone (+44 203 936 3888).